Strategy is all about answering three basic questions:

Where am I now?
Where do I want to be?
How am I going to get there?

Sounds simple doesn’t it?
So why do most businesses and practices fail to strategically plan or do it so badly that it is ineffective? The primary reason is that they fail to clearly appreciate where they currently are.

Where am I now?
I provide three options that combined present you with a clear understanding of your current position and a strong platform from which to determine where you want to be.

Patient Questionnaires
I've been providing and analysing customer/patient questionnaires for over 20 years and can help you to identify how you are performing not just in your own terms but compared to a ‘well appreciated' practice or business in a similar situation (rural/ urban/ size/ NHS/ Private/ Mixed, etc.). Receive an honest and valuable appraisal from the people who count most, your customers, and then learn what actions you must take to be more successful, more appreciated, and more likely to succeed in the light of their comments.

SWOT Analysis
I will facilitate a session with you, your management team or your entire practice/business team to draw out your current business strengths and weaknesses, and any opportunities and threats that the outside environment may present.

Statistical Analysis
We will look at information that exists within the practice’s systems to determine how you are performing across a range of key indicators.

Where do I want to be and how am I going to get there?
Knowing your current position equips you to determine where you want to be over the planning horizon: one year; three years; five years!

I can work with you and your team to clarify your vision of the future and to set the specific objectives and tasks required to get you there.

It may be a one-off project we undertake together. It may involve me ‘popping’ back in once a quarter to see if you are on track. It may be that we have a monthly ‘chat’ to ensure you remain focused. It may necessitate some training for the team.

Everyone is different and my approach is as flexible as your requirements and investment need it to be.