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style='width:450.0pt;mso-cellspacing:0cm;mso-yfti-tbllook:1184;mso-padding-alt: 0cm 0cm 0cm 0cm' id="content_LETTER.BLOCK1"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;background:#000099; mso-yfti-tbllook:1184;mso-padding-alt:0cm 0cm 0cm 0cm'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=bottom style='padding:0cm 0cm 0cm 0cm'></td> </tr> <!--Copyright (c) 1996-2010 Constant Contact. 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For inquiries regarding reproduction or distribution of any Constant Contact material, please contact legal@constantcontact.com.--> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;background:#0000CC; mso-yfti-tbllook:1184;mso-padding-alt:0cm 0cm 0cm 0cm' id="content_LETTER.BLOCK2"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0cm 0cm 0cm 0cm'> <p class=MsoNormal align=center style='margin-bottom:12.0pt;text-align: center'><span style='mso-fareast-font-family:"Times New Roman"'><br> <br> </span><b><span style='font-size:24.0pt;mso-fareast-font-family:"Times New Roman"; color:#FFFFCC'><img border=0 width=286 height=173 id="_x0000_i1025" src="http://ih.constantcontact.com/fs090/1101376877162/img/18.jpg" alt="Ashley Latter photo" name=ACCOUNT.IMAGE.18><br> <br> The Selling Coach</IMG></span></b><span style='mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;background:#202020; mso-yfti-tbllook:1184;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt' id="content_LETTER.BLOCK3"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="50%" valign=top style='width:50.0%;padding:2.25pt 2.25pt 2.25pt 2.25pt' styleclass="style_Newstitle"> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#FFFFCC'>February 2010</span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family: "Times New Roman";color:#FFFFCC'><o:p></o:p></span></p> </td> <td width="50%" valign=top style='width:50.0%;padding:2.25pt 2.25pt 2.25pt 2.25pt' styleclass="style_Newstitle"> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family: "Times New Roman";color:#FFFFCC'>Issue 1</span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family: "Times New Roman";color:#FFFFCC'><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td width="100%" valign=top style='width:100.0%;background:#E5E7E9; padding:0cm 0cm 0cm 0cm' styleclass="style_MainText"> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook: 1184;mso-padding-alt:0cm 0cm 0cm 0cm' hideFocus id="content_LETTER.BLOCK4" tabIndex=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook: 1184;mso-padding-alt:0cm 0cm 0cm 0cm'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width=400 valign=top style='width:300.0pt;background:white; padding:0cm 0cm 0cm 0cm'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-font-family: "Times New Roman";mso-bidi-font-family:Arial;color:black'>Dear Shelia,</span></b><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'> <o:p></o:p></span></p> <p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size: 7.5pt;font-family:"Verdana","sans-serif";mso-bidi-font-family:Arial; color:black'>Welcome to my newsletter. If you are a first time reader, then I hope you enjoy my ideas and thoughts. Every month, you will receive&nbsp;two newsletters and they are full of tips and ideas to inspire you and make your business more successful. This newsletter is now read by 7010 forward thinking sales people all over the U.K. and Europe. If you like what you read, please share with your colleagues and friends. I also welcome your feedback whether it is positive, or negative. </span><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:black'>Sincerely,<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:black'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:black'>Ashley Latter<o:p></o:p></span></p> </div> </td> </tr> </table> </td> <td width=200 valign=top style='width:150.0pt;padding:0cm 0cm 0cm 0cm' background="http://img.constantcontact.com/letters/images/1101093164665/auto-titlebg1.jpg"> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;background:#E5E7E9; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><i><span style='font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";color:white;letter-spacing: 1.5pt'>Content</span></i><span style='font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";color:white;letter-spacing: 1.5pt'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><a href="#LETTER.BLOCK14" shape=rect><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>1. More Information on Preparation</span></a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><a href="#LETTER.BLOCK11" shape=rect><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'>2. Would You Rather Die than Speak in Public?</span></a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm' styleclass="style_ArticleTitle ArticleTitleBG"> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook: 1184;mso-padding-alt:0cm 0cm 0cm 0cm' hideFocus id="content_LETTER.BLOCK14" tabIndex=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><a name=LETTER.BLOCK14><span style='font-size:13.5pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";color:white;letter-spacing: 1.5pt'>More Information on Preparation</span></a><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:18.0pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman"; color:white;letter-spacing:1.5pt'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK14"'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:black'><o:p>&nbsp;</o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>In my last newsletter, I wrote about the 10 areas of your business that you should concentrate on, so that you can become more successful. One area was the need to prepare and plan for every sales meeting that you go to. I recalled the story of the Royal Bank of Scotland who came to see me about a Business Loan for £150,000 and they did not know what I did for a living. I found this appalling as I had been a customer of there's for over 16 years.</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>On the basis that we all know the importance of planning and preparing for a meeting I have created a check list of things that you could do to ensure that you are fully prepared to succeed. </span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>These include:</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Read your client's websites and print off important pages and take them into your meeting with you. It shows that you have taken the trouble to learn about their business before hand. It is a great way of building rapport with your client</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Read their brochures and financial reports if you can get hold of them</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Understand their industry, read their industry magazines</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Speak to a champion in their business that might be able to update you with what is going on and the challenges they might be facing</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Understand what their competition is </span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>6.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>See what gaps you can uncover. For example if you are selling to a retailer, visit their stores and walk round. Understand their culture and see where you can create new opportunities for your business that will create more sales for your clients. Concentrate on their agenda and not your own</span></span><span style='mso-bookmark: "LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>7.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Make sure that you take plenty of evidence with you to back up what you say and to prove that you can do a great job for their business. Make sure you have a book full of testimonial letters to present that are relevant and show return on investment results</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>8.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Understand where you might get an objection and ensure that you have a proven response(s) ready</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>9.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Plan the trip and ensure you give yourself plenty of time to get there. If necessary stay overnight the night before. Go to the meeting fresh and calm</span></span><span style='mso-bookmark: "LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>10.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Look the part.</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>11.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Have an agenda ready and prepared</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>12.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Create a list of questions ready to ask at the meeting</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;line-height:115%;mso-list: l1 level1 lfo1;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK14"'><![if !supportLists]><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>13.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family: Arial;color:black'>Make sure you are going into the meeting with a positive attitude of success and achievement. Please do not take the baggage of a poor meeting or results with you. It will affect your performance </span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>The other thing you need to consider is what is your <b>end game</b> for the meeting that you are going to.</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>If you have not got an end game then how will you know if the meeting will be successful or not. I once went on a series of appointments with some sales people last year and I was astonished that they thought a successful meeting was if they had handed a brochure to the customer at the end of the meeting. Very few of them asked for an opportunity, or moved the conversation to a further meeting. </span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Your customers do not burn the midnight oil reading your brochures.</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>I once heard this saying years ago and it has lived with me ever since. </span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK14"'><b><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Proper preparation prevents piss poor performance.</span></b></span><span style='mso-bookmark: "LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>I hope some of these tips help.</span></span><span style='mso-bookmark:"LETTER\.BLOCK14"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK14"'></span> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK11><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' hideFocus id="content_LETTER.BLOCK11" tabIndex=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#CBCFD3;padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_ArticleTitle ArticleTitleBG"> <p class=MsoNormal align=center style='text-align:center'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:13.5pt; font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman"; color:white;letter-spacing:1.5pt'>Would You Rather Die than Speak in Public?</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:18.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";color:white;letter-spacing: 1.5pt'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK11"'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'><o:p>&nbsp;</o:p></span></span></p> <div> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>In the Guinness Book of records there is a list of things that men and women hate the most, or fear. In this list are things such as the heights, spiders, snakes. At number 6 is the fear of dying and at number one is speaking in public. Which proves the point that people would rather die than speak in public? </span></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:black'>Been able to present in front of groups and to be able to do it confidently, with poise and re-assurance is one of the greatest skills you can possess. It will help you in many ways:</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'><o:p></o:p></span></span></p> <div> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>&nbsp;<o:p></o:p></span></span></p> </div> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";mso-bidi-font-family:Arial; color:black'>Winning beauty parades and pitches</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";mso-bidi-font-family:Arial; color:black'>To become more self confident in meetings</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";mso-bidi-font-family:Arial; color:black'>Cold calling, negotiating, dealing with difficult people and overcoming objections.</span></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:54.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri;mso-bidi-font-family:Calibri; color:black'><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:10.0pt; font-family:"Verdana","sans-serif";mso-bidi-font-family:Arial; color:black'>To be more successful.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>So if you would like to be more dynamic in front of groups, then I have some exciting news for you.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p align=center style='margin-top:0cm;margin-right:0cm;margin-bottom: 10.0pt;margin-left:0cm;text-align:center;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><u><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Develop High Impact Presentation Skills</span></u></b></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:11.0pt;line-height:115%; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>This programme is different to anything that you will have been involved in before. During the course, you will give a series of five presentations to other delegates, with coaching from me. Most of the presentations will be videoed and you will then be taken to another room, where you will review your presentation with a second coach who will inform you of all your good points and where you need to improve next time. </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>This is very powerful and for a lot of delegates who take this course a life changing experience and the progress people make during the day is incredible.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>This programme is only open to the delegates who are ready, willing and want to improve their communication skills. If you are, I can promise you a most rewarding, inspirational day.&nbsp; The programme will benefit anyone that wants to improve their Communication &amp; Presentation Skills. </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Outcomes on the Day</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <ul style='margin-top:0cm' type=disc> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Presentation Technique</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. How to project a more professional image in strategic situations. Get a more consistent positive reaction from an audience. How to highlight key points/issues. Develop more ability to persuade others.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'><o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Develop Confidence and Poise</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. Develop a greater belief in yourself and your ability. Take control in pressurised situations.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'><o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Clarity of Expression</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. Develop clarity and concise expression. How to win the audience over. Break complex material down to its simplest form. Learn to illustrate and clarify points. How to organise the structure and flow of a presentation.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'><o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Personal Presence</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. How to understand and capitalise on group dynamics. Learn how others perceive us. Control and facilitate group conversation and feedback. Excite others to action. Project self-assurance.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'><o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Selling Ideas</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. Learn a strategy of presenting solutions. How to handle and diffuse challenging questions. Ways to ask for action/decision. Respond quickly and succinctly under pressure. Develop techniques for dealing with an open antagonist whilst maintaining control.</span></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span lang=EN-US style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"; mso-bidi-font-family:Arial'> </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";mso-bidi-font-family:Arial'><o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Freedom of Expression</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. Becoming more comfortable thinking on your feet. Say what you think without causing resentment. Add more excitement to your personality. </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";mso-bidi-font-family:Arial'><o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-top:7.65pt;text-align: justify;mso-list:l2 level1 lfo3;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>Attitude Control</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial;mso-ansi-language:EN-US'>. Create a positive climate more constantly. Learn to concentrate on the positive traits of others. Make the best of situations and become a more flexible person.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";mso-bidi-font-family:Arial'><o:p></o:p></span></span></li> </ul> <p style='margin-top:7.65pt;margin-right:0cm;margin-bottom:0cm; margin-left:18.0pt;margin-bottom:.0001pt;text-align:justify'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black;mso-ansi-language:EN-US'>We will also help you with your slides and a structure to your Presentation </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'>&nbsp;<o:p></o:p></span></span></p> <p align=center style='margin-top:0cm;margin-right:0cm;margin-bottom: 10.0pt;margin-left:0cm;text-align:center;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><u><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Where and When</span></u></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p align=center style='margin-top:0cm;margin-right:0cm;margin-bottom: 10.0pt;margin-left:0cm;text-align:center;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Tuesday 27<sup>th</sup> April 2010</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> <p align=center style='margin-top:0cm;margin-right:0cm;margin-bottom: 10.0pt;margin-left:0cm;text-align:center;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>9.00 to 5.00p.m.</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p align=center style='margin-top:0cm;margin-right:0cm;margin-bottom: 10.0pt;margin-left:0cm;text-align:center;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>North Manchester</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Investment only £475 plus vat and included in the price will be</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <ul style='margin-top:0cm' type=disc> <li class=MsoNormal style='color:black;margin-bottom:10.0pt; line-height:115%;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'>One full day programme</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-bottom:10.0pt; line-height:115%;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'>Pre course Interview</span></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:11.0pt;line-height: 115%;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";mso-bidi-font-family:Arial'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-bottom:10.0pt; line-height:115%;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'>Manual and all your DVDs to take home with you</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-bottom:10.0pt; line-height:115%;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'>Access to Two coaches</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-bottom:10.0pt; line-height:115%;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'>All refreshments including lunch</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;margin-bottom:10.0pt; line-height:115%;mso-list:l3 level1 lfo4;tab-stops:list 36.0pt'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size: 10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'>Follow up call a month after to see how things have progressed</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family: Arial'><o:p></o:p></span></span></li> </ul> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>This programme can only accommodate 10 delegates and we already have 3 delegates who booked and paid, so we only have 7 places left. This email has gone to 7254 people, so if you want to take part, then please ring my PA. <b><u>Carol on 0161 280 5837</u></b> immediately, with your credit card to hand and she will reserve your place. </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><u><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>Guarantee</span></u></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>If you take part on this course, I can promise you one thing that no one will work harder for you than me and Shelia Scott who will be my second coach. I have personally worked on several programmes with Shelia and she is an awesome coach. You will see amazing changes that you will make in your communication skills. I hate to oversell and under deliver, but you will be amazed what can be achieved in a day.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:black'><o:p></o:p></span></span></p> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:10.0pt; margin-left:0cm;line-height:115%'><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;line-height:115%;font-family:"Verdana","sans-serif"; mso-bidi-font-family:Arial;color:black'>If on the day you feel that this has not been one of the most rewarding, beneficial courses that you have ever taken, then please inform me and I will refund every penny you have paid. You have absolutely nothing to lose, but everything to gain.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:"LETTER\.BLOCK11"'></span> </tr> </table> </td> </tr> </table> </td> </tr> </table> </div> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes;height:7.5pt'> <td width="100%" style='width:100.0%;padding:7.5pt 0cm 0cm 0cm;height:7.5pt'></td> </tr> </table> </div> </td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center;background:white'><span style='mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img border=0 width=1 height=1 id="_x0000_i1028" src="http://r20.rs6.net/on.jsp?t=1102967840259.0.1101376877162.556&amp;ts=S0461&amp;o=http://ui.constantcontact.com/images1/s.gif"><o:p></o:p></span></p> </div> </body> </html>