"You can't do it ALL by yourself!

You can be a great dentist with a wonderfully equipped practice but you need someone skilled and objective to look at your entire operation from the outside, and give you some direction to make it work better.

Sheila Scott spent a day with us, watching us work (be prepared for some honest criticism!) and afterwards we talked as a team and determined a plan of action we all felt enthusiastic about.

Months later, we are still working towards implementing the changes, but it's good to know that the effort is focussed and worthwhile.

Thanks, Sheila...I would recommend your service to all dentists."

I have known Sheila for a dozen years since she was engaged to convert a mainly NHS practice. Where other consultants had failed, she trained us, with professionalism and humour, to do the conversion ourselves, which ran very smoothly and successfully.

One cannot help but be impressed and so have used her services on projects since. Not only have I learnt how to manage and monitor practices but she has instilled a financial discipline which I have applied to my personal life.

There is no doubt that profits will dramatically increase by using Sheila's outstanding knowledge of the business of dentistry.

The 3 P s course deserves a 3 A s note!!!

Using real life examples, Sheila shows how to gain patients' respect and appreciation, how to feel confident in solving staff-related issues, and how to give constructive but otherwise difficult feedback with no risk of being turned down.

Sheila provides the kind of business-related knowledge that is fundamental to practice success and should undoubtedly be taught at dental school instead of being painfully acquired later in professional life.

A definite must-attend for practice managers, owners and dentists.

I met Sheila at the GDP-UK convention in November 2004 at a time when I was struggling to make sense of where to take my practice having always been almost 100% NHS. I knew something had to change but hadn't the confidence to 'go it alone'. After doing the patient questionnaire, Sheila spent a day at the practice with the whole team at the end of which, we were all convinced that conversion was the only way to go.

Any conversion is bound to be stressful, but thanks to Sheila's enthusiasm and ongoing encouragement, the team has been 100% behind me and we are now safely through it. I will be eternally grateful for what Sheila has done for us all and look forward to continuing to work with her in the future.

We had the opportunity to work with Sheila Scott during a very difficult time in our business life.

Her no-nonsense practical approach to business strategy and management was inspiring. She was constantly at the end of the phone for reassurance and advice not just for my husband and me, but for the entire staff. Her approach and style of teaching was easily embraced by the staff. With her help the entire team was able to see the path clearly and confidently to begin the journey to achieve our goals.

We have always found Sheila's advice and support invaluable. Thank you and we look forward to working with you again in the future.

Unfortunately I missed out on meeting Sheila directly but reaped the benefits of her programme.

Richard, Josie and all the staff were feeling quite low and at their wits end during a very difficult and challenging period of business. Sheila changed the way we all worked for the better which resulted in a higher quality of care for our clientele.

Sheila always remained in close reach and her constant support was priceless.

Sheila came to our practice following a private conversion that was struggling. She opened our eyes to what we could achieve and gave us the tools to work forward. Now twelve months on, our practice continues to grow. My biggest regret is not involving Sheila at the start of our conversion planning.

When I first met Sheila I was thinking, 'Oh my god this woman means business' and she did at that! I have a lot of respect for Sheila even though I only met her a few times. Sheila has a great way of making you see light at the end of the tunnel, just when you think it's all over and you can't do any more. She helped us begin to climb out of the deep hole we were in.

Sheila was a great support to the practice, you could ring her anytime and she would be there to listen..

The girls have worked hard on your training day information and they have handled everything thrown at them. It's almost a point of principle that they handle any questions/problems regarding my plan or conversion without me which is FANTASTIC!

The value of the training day has been immense and certainly the best ROI this year as far as I'm concerned. We look forward to having you visit us again in the future (obviously once the dust has settled a bit) when you can point us in the right direction again.

Sheila spent an afternoon here discussing how to define and communicate value for patients in a private practice. The training itself was great fun and insightful as Sheila spent time proving to us that we had no idea what our patients actually wanted!

I have had nothing but positive feedback from everyone who took part in the training and all the dentists and the staff have been full of enthusiasm for the changes we need to make.

We have been working hard at introducing new systems and new terminology and there has been much hilarity over the system of fines that Sheila introduced for when people use the wrong terms. This is a great technique for encouraging the adoption of change.

I have already arranged for Sheila to spend another day with us in a few months' time as we are so convinced of the value of what she has to offer our practice.

I am sure the fee I paid you to help with our conversion was the best investment that I have spent in 30 years of practice. Thank you for that.